How DANA And QRIS Data Is Used
Our Privacy Policy sets out why we collect account details, phone verification results, device signals, wallet references and support messages. When you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may receive payment status data needed to match a transaction with your
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account; we do not need your wallet passcode. We also record sign-in events to help identify unusual access and keep the lobby available on your phone or computer. We retain records only for the period needed for account service, dispute handling, security checks or legal duties.
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Where access or eligibility is discussed, it depends on local law. You can ask us to explain a record, correct an error or clarify retention by using the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.